Connect serves as your one-stop hub for staying in tune with everything IC Glass. From product updates and community announcements to event information and support queries, this channel ensures you’re always in the loop. Engage directly with our team, ask questions, and share your feedback—Connect is where our community comes together to keep the conversation alive and the spirit of innovation thriving.
• Why should people use this category? What is it for?
Connect is the official hub for all brand updates, announcements, and support. It’s designed to keep the community informed about product launches, events, and any important news or changes from the IC Glass team.
• How exactly is this different than the other categories we already have?
Unlike other channels that focus on user-generated content or personal interactions, Connect is primarily for official communications. It ensures that members have a reliable source for timely and accurate information straight from the brand.
• What should topics in this category generally contain?
Topics here should include product updates, event notifications, FAQs, troubleshooting guides, and direct messages from the IC Glass team. It serves as the formal communication channel for the community.
• Do we need this category? Can we merge with another category, or subcategory?
Connect is essential as it anchors the community with clear, authoritative communication. Merging it with any other category would dilute its purpose, so it should remain a dedicated channel to maintain clarity and reliability in official messaging.